Welcome to My Venue! These Terms and Conditions outline the rules and regulations for the use of My Venue's Website, located at www.my-venue.com, and are designed to ensure a reliable and secure environment for our users and their clients. My Venue is operated by Finden Technologies Pvt Ltd.

1. Services Provided
   

   My Venue provides a comprehensive software platform for venue owners to manage their operations effectively. The services include:

   • Collection and management of new lead information.
   • Management of bookings.
   • Recording of payments and generation of invoices.
   • Customization of food menus and add-on services for events.
2. User Responsibilities
   

   Users are expected to use the platform responsibly. The following activities are prohibited:

   • Engaging in illegal activities.
   • Using the platform for spamming, data mining, crypto mining.
   • Employing bots or sending unsolicited emails and messages.
3. Intellectual Property Rights
   

   All content on this website, including text, graphics, logos, and software, is the property of Finden Technologies Pvt Ltd or its content suppliers and is protected by international copyright and intellectual property laws.

4. Cancellation and Refund Policy
   

   Users may cancel their subscription within 14 days of sign-up for a full refund. No refunds will be issued after this period.

5. Service Level Agreement (SLA)
   

   We guarantee an uptime of 99.9% for our services, ensuring high reliability and performance.

6. Dispute Resolution
   

   Disputes arising from the use of our services will be governed by the laws of the State of Goa, India. Any legal actions or proceedings shall be exclusively subject to the jurisdiction of the courts in Goa.

7. Data Protection
   

   We adhere to strict data protection protocols to secure user data against unauthorized access and cyber threats. We are not liable for losses incurred due to accidental data deletion by clients or advanced cyber-attacks.

8. Consequences of Violation
   

   Violations of these Terms may result in immediate suspension or termination of the user account without prior notice.

9. Modifications to Terms
   

   We reserve the right to modify these terms at any time. Changes will be posted on this page, and users are encouraged to review the terms periodically.

10. Contact Us
    

    For any questions regarding these Terms and Conditions or any other inquiry, please contact us at sales@my-venue.com

11. Compliance
    

    We comply with all applicable laws and regulations of India regarding the operation of our services and protection of personal data.